terms-and-conditions - roseaesthetics

TERMS AND CONDITIONS

To maintain a high quality service and ensure that there is availability for everyone, we have a deposit and cancellation policy. You are kindly asked to review the below terms and conditions.

DEPOSITS

Consultations are free of charge. 

Once you book a treatment with Rose Aesthetics, you will be asked for a deposit, this will be put towards your treatment cost.

AMENDING/ CANCELLING APPOINTMENTS 

If you would like to amend your appointment date/time, we kindly ask for a minimum of 48 hours notice.

If you notify us with more than 48 hours notice of cancelling/amending your appointment, your deposit will be refunded.

If you cancel your appointment with less than 48 hours notice, your deposit will unfortunately be non refundable.

We understand that cancellations are sometimes unavoidable due to illness/emergencies, therefore we will use our discretion in these circumstances. 

OVER 18s ONLY

We do not treat anyone under the age of 18. You may be asked for ID.

CONSENT & YOUR PRIVACY

We require you to sign a consent form before undertaking any treatment. We are required to take photographs of every client at consultation and evaluation, this is in line with our insurance policy. Your photographs and personal information are kept securely, we will ask your consent to keep this data on record.

We may ask to use your photographs for marketing purposes, but you are able to opt out of this.

Your photos are otherwise kept private and confidential at all times. 

COMPLAINTS POLICY

If you have a complaint about anything, please put it in writing to rose.aesthetics2024@outlook.com, we take complaints very seriously and we will endeavour to rectify concerns as soon as possible. We love to hear your feedback, so anything positive or negative is appreciated. Thank you. 

COURSES OF TREATMENTS

Courses of treatments must be paid for in full at the time of booking. The treatments must be completed within 6 months and our 'Amending/Cancelling appointments' policy applies to all courses of treatments.

FREE CONSULTATION

If you are unsure what treatment might be suitable for you, please book a free no obligation consultation where we can discuss a potential treatment plan. 

ANTI-WRINKLE TREATMENTS 

If you are visiting me for the first time to receive anti-wrinkle treatments, you will be invited to a consultation to discuss your treatment and undergo an assessment to discuss your suitability for line softening. 

SKIN NEEDLING 

Skin needling includes a HydroPeptide moisture infusion mask during your treatment. You will receive a complimentary Medik8 post treatment kit to take home after your first session of skin needling.   

BOOK AN APPOINTMENT

Tel: 07598 878748
rose.aesthetics2024@outlook.com


OPENING HOURS:

Monday: Closed
Tuesday to Saturday: By appointment only
Sunday: Closed 

HOW TO FIND US